We acknowledge the recent press statement issued by Bank Negara Malaysia regarding interim measures to address the contribution revisions for medical plans. As a responsible takaful operator, we take this matter seriously and remain committed to act in the best interests of our customers. These interim measures aim to provide our customers the flexibility to better navigate and manage their financials while preserving their medical coverage.
We understand the importance of keeping our customers informed and will provide updates as soon as new information becomes available.
In the meantime, we encourage you to click here for more details or contact our dedicated customer service line at 1300-13-8338 and press 6 after language selection, from Monday to Friday, 8.30am - 5.15pm (except Public Holiday) for further assistance.
No hardcopy receipt is provided for renewal contribution payment. Certificate owners can access the e-Receipt through i-Get In Touch > My Document > Receipt.
Autodebit deduction payment
No, the e-Receipt only applicable for below collection channels renewal payment.
JomPAY
Internet Banking:
Maybank
Public Bank
CIMB Bank
Bank Simpanan Nasional (BSN)
Public Bank:
Cheque Deposit Machine (CDM)
Automatic Teller Machine (ATM)
Cash Recycling Machine (CRM)
BSN Counter Payment
Biro Perkhidmatan Angkasa (BPA)
Availability of receipt
The e-Receipt will be made available on i-Get In Touch two (2) days after the payment has been receipted in system.
