We acknowledge the recent press statement issued by Bank Negara Malaysia regarding interim measures to address the contribution revisions for medical plans. As a responsible takaful operator, we take this matter seriously and remain committed to act in the best interests of our customers. These interim measures aim to provide our customers the flexibility to better navigate and manage their financials while preserving their medical coverage.

 

We understand the importance of keeping our customers informed and will provide updates as soon as new information becomes available.

 

In the meantime, we encourage you to click here for more details or contact our dedicated customer service line at 1300-13-8338 and press 6 after language selection, from Monday to Friday, 8.30am - 5.15pm (except Public Holiday) for further assistance.

 

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Medical Sustainability Guide
Medical Sustainability Guide
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Partial withdrawal

Requirement:

1. Discharge voucher for withdrawal (PSF33A) form
2. Copy of person covered's NRIC (If person covered ≥ 18 years old)
3. Copy of certificate owner's NRIC (If person covered < 18 years old)
4. Sustainability letter (apply to Investment-Linked Plans)

Important note:

We only accept form/letter submission via i-Get In Touch ("iGIT"). Certificate owner is advised to upload the form/letter in iGIT. Nevertheless, if certificate owner is unable to upload the form/letter in iGIT, certificate owner may get the servicing agent to upload the form/letter via i-Great Partner with valid reason indicated on the form/letter.