We acknowledge the recent press statement issued by Bank Negara Malaysia regarding interim measures to address the contribution revisions for medical plans. As a responsible takaful operator, we take this matter seriously and remain committed to act in the best interests of our customers. These interim measures aim to provide our customers the flexibility to better navigate and manage their financials while preserving their medical coverage.

 

We understand the importance of keeping our customers informed and will provide updates as soon as new information becomes available.

 

In the meantime, we encourage you to click here for more details or contact our dedicated customer service line at 1300-13-8338 and press 6 after language selection, from Monday to Friday, 8.30am - 5.15pm (except Public Holiday) for further assistance.

 

Automatic Teller Machine (ATM)

You may make a payment by following the simple steps as shown below:

Step 1 Insert Public Bank ATM/Debit Card
Step 2 Select preferred language
Step 3 Select "Saving Account" or "Current Account"
Step 4 Select "Other Service"/ "More Service"
Step 5 Select "Payment"
Step 6 Press "Accept"
Step 7 Enter "238" for GREAT EASTERN TAKAFUL
Step 8 Enter 10-digit Certificate Number
Step 9 Enter Mobile Phone Number
Step 10  Enter Contribution Amount

No. The facility is only available at Public Bank Berhad.