1. Updated FAQ on medical repricing interim measures is now available.

 

2. We acknowledge the recent press statement issued by Bank Negara Malaysia regarding interim measures to address the contribution revisions for medical plans. As a responsible takaful operator, we take this matter seriously and remain committed to act in the best interests of our customers. These interim measures aim to provide our customers the flexibility to better navigate and manage their financials while preserving their medical coverage.

 

We understand the importance of keeping our customers informed and will provide updates as soon as new information becomes available.

 

In the meantime, we encourage you to click here for more details or contact our dedicated customer service line at 1300-13-8338 and press 6 after language selection, from Monday to Friday, 8.30am - 5.15pm (except Public Holiday) for further assistance.

 

3. Temporary Suspension of New Direct Debit Authorisation (DDA) Applications

Please be informed that the submission of new Direct Debit Authorisation (DDA) applications will be temporarily suspended effective from 16th January 2025 until further notice. Click here for more details.

 

4.   Revised Operating Hours During Fasting Month

We wish to inform you that the operating hours of our Customer Care Centre at Level 3, Head Office and Customer Careline will be revised. Click here for more details.

A guide to prepare for the monsoon season

A guide to prepare for the monsoon season

Discover preparation steps, safety tips & precautions for the monsoon season in Malaysia. Stay safe & be ready for the monsoon season with GETB today!

01 Oct 2024
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A guide to prepare for the monsoon season

As the year comes to a close, the monsoon season is approaching in Malaysia. This period is known for heavy rains, strong winds and the potential for flooding, especially in areas prone to severe weather. Proper preparation is essential to keep you and your family safe during this challenging time. In this guide, we will walk you through the key steps and safety precautions to take, so you can face the storms with confidence and understand what you need to do to ensure you and your family’s safety.

1. Prepare emergency equipments for you and family

emergency equipments

Having emergency equipment on hand is one of the most crucial steps in preparing for the monsoon season. Make sure your home is stocked with essential items such as flashlights, batteries, portable chargers and a battery-powered radio to stay updated on weather alerts. Keep a well-equipped first aid kit readily available with necessary medications for any family members with specific health conditions.

Additionally, another important monsoon safety tip is to ensure that you have sufficient clean drinking water and non-perishable food supplies to last for at least three to five days, especially if floods or power outages disrupt access to resources. Do not forget to have waterproof bags or containers to protect your important belongings in case of flooding.

2. Monitor the weather and moving plans

monitor the weather

Consistently monitoring the weather forecast is key to staying informed about impending storms or severe weather conditions. The Malaysian Meteorological Department provides frequent updates on expected rainfall, thunderstorms and flood risks. Install mobile apps that send real-time notifications on weather warnings or regularly check radio and TV broadcasts for the latest news.

If you live in areas highly prone to flooding, such as low-lying regions or near rivers, be prepared to evacuate when necessary. Have an emergency evacuation plan in place, including identified shelters and safe routes to reach them. Inform all family members of the plan and practise it beforehand so everyone knows what to do in case of an emergency.

3. Keep important documents & items

During the monsoon season, floods and high winds can cause significant damage to homes. A useful tip to avoid losing important personal documents would be to store them in waterproof containers or sealed plastic bags. This includes identity cards, passports, birth certificates and property deeds. Ensure these documents are stored in a location that is easily accessible should you need to evacuate quickly.

Additionally, back up important files or photos digitally on a cloud service or portable drive to ensure they are not lost if physical copies are damaged. It is also a good idea to move valuable items like electronics, family heirlooms or irreplaceable items to higher ground or a secure area in your home to protect them from flood damage.

Preparing for the monsoon season is vital to safeguard the well-being of your household. By taking the proper safety precautions and proactive measures like monitoring weather updates and stocking up on emergency supplies, you can minimise the risks associated with heavy rains and floods. While the monsoon may present challenges, being well-prepared allows you to face the season with confidence. Stay informed on what to do and be ready for whatever the weather may bring.