We acknowledge the recent press statement issued by Bank Negara Malaysia regarding interim measures to address the contribution revisions for medical plans. As a responsible takaful operator, we take this matter seriously and remain committed to act in the best interests of our customers. These interim measures aim to provide our customers the flexibility to better navigate and manage their financials while preserving their medical coverage.

 

We understand the importance of keeping our customers informed and will provide updates as soon as new information becomes available.

 

In the meantime, we encourage you to click here for more details or contact our dedicated customer service line at 1300-13-8338 and press 6 after language selection, from Monday to Friday, 8.30am - 5.15pm (except Public Holiday) for further assistance.

 

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FAQ: Certificate participation / registration

Required documentation

You are required to submit a certified true copy of IC/birth certificate (if child), proposal form, e-confirmation form, customer fact finding, and agent's confidential report.

Eligibility of Great Eastern Takaful Berhad medical plan

Yes, you can apply.

Great Eastern Life Assurance Malaysia Berhad's medical plan cancellation

No.

Appointment of trustee

No. Self-trustee is not applicable in takaful. A trustee will only act as an executor and will distribute the proceeds according to the Faraid Law (for muslims) or Hibah (for muslims and non muslims).

Appoint of beneficiary and executor

Yes. You may appoint anyone as a executor and nominee regardless of the interest. Both beneficiary and executor cannot be appointed at the same time.

Customer fact finding

The agent should give a photocopy of the CFF to his client before submitting the proposal, CFF and Confirmation of Advice (CA) forms to the Company for proposal registration.

Minimum entry age

Yes, depending on the entry age on each of the plan.

Bankruptcy

No.

Bankruptcy (Other proposer)

No.

Pregnancy

Yes, if she has no medical health conditions, and is less than 8 months pregnant.

Contribution method/frequency

Please refer to table below for the available mode/method of payment.

Contribution Method Contribution Frequency Forms & Documents Required
Yearly Half Yearly Quarterly Monthly
Credit Card  
Biro Perkhidmatan Angkasa (BPA)       - 1/79 BPA Form
- Certified True Copy (CTC) Contributor NRIC
- Certified True Copy (CTC) Contributor latest salary slip
Direct Debit Authorisation (DDA) - Direct Debit Authorisation Form
GIRO (Autodebit) - Auto Debit Form: BSN, MBB, CIMB, RHB, PBB
Bank's Order  
Cheque    

For BPA/DDA/GIRO applications, please attach required completed application forms and documents with 2 months advanced contribution upon submission.

Some of the contribution methods may not be applicable depending on the Takaful plans chosen.

Note: The items listed may not be exhaustive and the company reserves the right to request for further information/documents.

If you are a customer, kindly visit our Customer Portal at https://igetintouch.greateasterntakaful.com.

For agent, please visit our Agency Portal at www.i-greatpartner.com.my or contact our careline at 1-300-13-8338.