Make a hospital and surgical claim
Check out the step-by-step guidelines to file your medical claim. Please ensure your original bills or invoices and receipts have been obtained from your respective hospital.
Step 1: Get the following documents
For official proof and verification, we would require you to submit the following documents for the type of claim you are making.
Document Requirements for Hospital and Surgical Claim:
| Forms | Additional information |
|
| Hospitalisation & Surgical Claim - Claimant's statement |
To be completed by certificate owner / claimant |
|
| Hospitalisation & Surgical Claim - Attending physician's statement | Attending physician’s statement | |
| Claimant's statement |
Outpatient claims form | |
| Checklist for individual claim |
- | |
| Direct Credit Facility Form |
- |
Step 2: Submission
| Online submission |
Hardcopy submission |
| 1. i-Get In Touch (iGIT) 2. Your Great Eastern Takaful Agent Note: For reimbursement on hospital and surgical claims incurred above RM500, original documents are required before payment approval. Kindly submit the relevant documents to our Head Office for our processing. |
2. Customer Service Centre located at the Head Office |