We acknowledge the recent press statement issued by Bank Negara Malaysia regarding interim measures to address the contribution revisions for medical plans. As a responsible takaful operator, we take this matter seriously and remain committed to act in the best interests of our customers. These interim measures aim to provide our customers the flexibility to better navigate and manage their financials while preserving their medical coverage.

 

We understand the importance of keeping our customers informed and will provide updates as soon as new information becomes available.

 

In the meantime, we encourage you to click here for more details or contact our dedicated customer service line at 1300-13-8338 and press 6 after language selection, from Monday to Friday, 8.30am - 5.15pm (except Public Holiday) for further assistance.

 

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Contribution payment facilities for individual

Payment Channel Auto Debit Service JomPAY Internet Banking Pay Now (ePAY) Cheque Deposit Machine (CDM) Automatic Teller Machine (ATM) Cash Recycling Machine (CRM) Cash
Savings / Current Account Easi-Pay (Credit Card/Debit Card) Biro Perkhidmatan Angkasa (BPA)
Direct Debit Authorisation (DDA) GIRO
Payment Frequency Monthly, Quarterly, Half Yearly, and Yearly Monthly only Monthly, Quarterly, Half Yearly, and Yearly  Quarterly, Half Yearly, and Yearly
Forms & Documents Required Direct Debit Authorisation Form.

*Terms & Conditions apply
 Verified and approved autodebit form by participating banks.

*Form is available at participating banks
 - 1/79 BPA Form, Certified true copy (CTC) contributor NRIC, and Certified true copy (CTC) contributor latest salary slip

*Available for contributor whom are employed with government bodies only
 - - - - - - -
Bank Simpanan Nasional - - - - - -
CIMB Bank Berhad - - - - - - -
Malayan Banking Berhad - - - - - - -
Public Bank Berhad - - - -
RHB Bank Berhad - - -   - - - -
i-Get In Touch - - Available for cards issued by Visa or Mastercard for:

(i) Local and foreign credit cards

(ii) Local banks' debit cards only
 - - - - - - -
Other JomPAY Participating Banks (Click here for details) - - - - - - - - - -
Other DDA Participating Banks (Click here for details) - - - - - - - - - -

Please click here for the Alternative Payment Channel Step by Step Guide.

For DDA, GIRO, and BPA applications, please attach completed forms and documents related as per selection. 2 months' advance contribution is required before submitting the application form.

Some of the contribution methods may not be available to certain Takaful plans.

Upon subscribing to Auto Debit Service, you are advised to follow the safety measures below to ensure continuous coverage of your Takaful certificate:

  • To check your card or bank account number is correctly registered as per your instructions.
  • To check your card or bank account statement regularly to detect if there are any irregularities with regards to the contribution deduction.

If you suspect any unauthorised deductions had been made to your account or other irregularities concerning your contribution deductions, you should notify your bank and Great Eastern Takaful Berhad immediately.

You are advised to keep the bank-in slip as a confirmation of payment made to the certificate and check the payment status via our Customer Portal, i-Get In Touch for details.