Make a death claim

We're sorry for your loss. Find out what are the required documents you need to file a claim.

For official proof and verification, we would require you to submit the following documents for the type of claim you are making.

Document Requirements for Death Claim:

Forms	Additional information
Death Claim Form	-
Death Claim Form - Doctor Statement	-
Accidental Death Benefits Claim	-
Letter of Authorisation / Consent	To obtain further information
Bereavement / Compassionate Benefit Claim Form	-
Notification of Death Claim	-
Family Claims - Document Checklist	Requirement checklist for family claims submission
Direct Credit Facility Form	-

Online submission

Hardcopy submission

1. i-Get In Touch (iGIT)

2. Your Great Eastern Takaful Agent

2. Customer Service Centre located at the Head Office

Head Office:
Menara Great Eastern
Mezzanine Floor
303 Jalan Ampang
50450 Kuala Lumpur

Click here to make an appointment

Operating Hours (Mondays to Fridays)
Customer Service : 8:30am to 5.15pm
Closed on Saturdays, Sundays and Public Holidays

You may refer to the below guides on how to use i-Get In Touch (iGIT) to submit your claims.

1. Online submission:

You may check your claims status by using the ‘My Claim’ function in i-Get In Touch (iGIT).

2. Hardcopy submission:

Upon filing a claim, you may check on the status of your submission in i-Get In Touch (iGIT).

Alternatively, you may email us at i-greatcare@greateasterntakaful.com.